---
title: "🌐 External E-commerce Store"
description: "#### 🌐 External E-commerce Store Flowbee provides a powerful feature that allows you to create your own *external e-commerce store link*. This means your customers can browse products and place orders *without opening WhatsApp*, just like Shopify or other online…"
url: "https://support.flowbee.io/docs/%f0%9f%8c%90-external-e-commerce-store/"
updated: "2026-05-15"
category: "🛍️ WhatsApp E-commerce"
---

# 🌐 External E-commerce Store

#### 🌐 External E-commerce Store

Flowbee provides a powerful feature that allows you to create your own *external e-commerce store link*.

This means your customers can browse products and place orders *without opening WhatsApp*, just like Shopify or other online stores.

👉 Example link:
**ecom.flowbee.io/yourstorename**

#### What is This Feature?

This is a *ready-to-use online store* powered by Flowbee.

- Customers can browse products
- Add items to cart
- Place orders directly
- View categories and offers

👉 All orders will still come into your *Flowbee Order Dashboard*

#### Why It Matters

- Works like a full e-commerce website
- No need to build a separate website
- Easy to share via WhatsApp, Instagram, ads
- Faster ordering experience for customers
- Centralized order management inside Flowbee

#### How It Works

1. You create and configure your store
2. Flowbee generates a unique store link
3. You share this link with customers
4. Customers browse & order
5. Orders appear in your dashboard

#### Where to Set Up

Go to:

*E-commerce → Store Setup*

#### Step-by-Step Setup Guide

##### Step 1: Basic Store Information

- Enter *Store Code* (used in your link)
- Enter *Store Name*
- Select *WhatsApp Number*

👉 Example:
Store Code = flowbee
Link = ecom.flowbee.io/flowbee

##### Step 2: Upload Store Branding

- Upload *Store Logo*
- Add *Offer Images / Banner Images*

👉 These images will appear on the top of your store

##### Step 3: Delivery Time Setup

- Enable *Delivery Time Display*
- Set:
- Time From
- Time To
- Unit (minutes/hours)

👉 Example:
12 – 17 minutes delivery

##### Step 4: Catalog & Store Settings

- Select your *Catalog*
- Enable:
- Category Images
- Direct WhatsApp Order (optional)

👉 This controls how products appear in the store

##### Step 5: Charges Setup

- Set *Minimum Order Amount*
- Set *Delivery Charges*

👉 Helps control order conditions

##### Step 6: Default Chat Message

Set a default message like:

👉 “Hi, I want to place an order”

Used when customers switch from store → WhatsApp

##### Step 7: Notification Setup

- Add *Notification Number*

👉 You will receive alerts when new orders come

##### Step 8: Social Media Links (Optional)

Add:

- WhatsApp
- Instagram
- Facebook
- YouTube

👉 Helps customers connect with your brand

#### Customer Experience

Your customer will see:

- Store banner
- Categories
- Product listing
- Add to cart option
- Checkout system
- Order tracking

👉 Just like a real e-commerce app

#### Order Flow

1. Customer opens store link
2. Browses products
3. Adds to cart
4. Places order
5. Order appears in *Flowbee Dashboard*
6. You manage & update status

#### Important Notes

- Only one catalog is linked per store
- Any product updates will reflect instantly
- Works with both:
- Manual products
- Third-party synced catalogs
- Orders from store = same as WhatsApp orders

#### Pro Tips

- Use a simple store code (easy to share)
- Upload attractive banner images
- Organize products with categories
- Enable WhatsApp option for quick support
- Share link in:
- Instagram bio
- WhatsApp broadcast
- Ads

#### Summary

Flowbee’s external store link allows you to run a complete online shop without building a website. Customers can browse and order easily, and all orders are managed in one place — making it a powerful alternative to traditional e-commerce platforms.