---
title: Introduction
description: "### WhatsApp Forms Flowbee allows you to create *interactive WhatsApp Forms* that can be used directly inside your chatbot flow. These forms help you collect structured customer data such as registrations, feedback, surveys, and more — all without leaving WhatsApp.…"
url: "https://support.flowbee.io/docs/introduction-3/"
updated: "2026-05-20"
category: 🧾 WhatsApp Forms
---

# Introduction

### WhatsApp Forms

Flowbee allows you to create *interactive WhatsApp Forms* that can be used directly inside your chatbot flow. These forms help you collect structured customer data such as registrations, feedback, surveys, and more — all without leaving WhatsApp.

![](https://support.flowbee.io/wp-content/uploads/2026/05/image-1024x540.png)

#### What are WhatsApp Forms?

WhatsApp Forms are multi-step input screens that appear *inside WhatsApp chat*. Users can fill out details in a clean, guided format instead of typing everything manually.

👉 No redirection
👉 No external links
👉 Fully inside WhatsApp

#### Where to Use Forms

You can insert forms:

- Inside chatbot flows
- After a button or list selection
- Before booking or confirmation

#### Use Cases

- Customer Registration
- Service Booking
- Feedback Collection
- Surveys
- Lead Capture
- Order Details Collection