F. Managing Contacts & Customer Groups 👥 – Support Center

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Support Home

A. Getting Started with Flowbee.io

6

1.✨ What is Flowbee.io?
2.📝 How to create a Flowbee.io account (Step-by-step signup)
3.📋 What do I need before signing up?
4.🆚 WhatsApp Business vs Flowbee.io – What’s the difference?
5.💸 Understanding Flowbee plans and pricing
6.How to Add a Credit Card in Meta to Pay for WhatsApp API

B. Connecting with Meta & Facebook (Step-by-Step)

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1.🔌 How to connect Flowbee with Meta Business Platform
2.🎨 How to set a display name for your WhatsApp number
3.🧑‍💼 How to create a Facebook Business Manager account
4.📁 How to create a Facebook Business Portfolio
5.✅ How to get your Business Manager verified
6.🔵 How to get the blue tick verification (Verified badge)
7.🔁 How to remove an existing WhatsApp Business number before connecting Flowbee

C. Your Flowbee Dashboard – A Guided Tour

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1.🖥️ Dashboard Overview – Flowbee.io

D. 📥 Team Inbox – How to

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1.📥 Team Inbox

E. Chat Flows – Your Auto-Reply Buddy 🤖

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1.🧪 How to create your first chat flow (with a real example)
2.🧠 How to use pre-built flows to save time
3.🛍️What is an E-Commerce chat flow & how to set one up

F. Managing Contacts & Customer Groups 👥

4

1.👤 How to add your first contact manually
2.📥 How to bulk import contacts using Excel
3.📂 How to group your contacts
4.🧑‍🤝‍🧑 How to create a customer group (step-by-step)

G. ✉️Message Templates – Pre-Approved & Powerful

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1.📝 How to create your first message template
2.🔁 How to edit or rebuild a template
3.🔢 How to use dynamic variables (like customer name)
4.🎉 Using special occasion-based templates (Holidays, Offers)
4.📚 How to manage your media library in Meta

H. Broadcasts – Reach Everyone in One Click 📣

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1.📤 How to send a broadcast to bulk contacts
2.⏰ How to schedule a broadcast in advance
3. 📊 How to track broadcast analytics
5.🎯 How to use segmentation to send targeted messages

I. 👨‍👩‍👧‍👦 Managing Agents & Teams

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1.🧑‍💻 How to add a new Agent
2.🧑‍🤝‍🧑 How to create teams and Add members

J. Smart Automation Features

3

1.🕒 Default auto-replies (Closed hours, No reply)
2.🔑 Keyword-triggered chat flows (Example: Offer → Starts flow)
3.📲 Short links & QR codes: How to generate & use them

K. E-Commerce Features (Built Inside Flowbee!)

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1.🛠️ How do I set up my WhatsApp E-Commerce store in Flowbee?
2.🧭 E-Commerce dashboard overview
3.🧺 How to create categories and add products
4.📦 How to view and manage customer orders

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F. Managing Contacts & Customer Groups 👥

F. Managing Contacts & Customer Groups 👥

Keep your contacts organized and ready to go.

1.👤 How to add your first contact manually
2.📥 How to bulk import contacts using Excel
3.📂 How to group your contacts
4.🧑‍🤝‍🧑 How to create a customer group (step-by-step)

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