C. Your Flowbee Dashboard – A Guided Tour – Support Center

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FAQ

Support Center

FAQ
Support Home

A. Getting Started with Flowbee.io

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1. What is Flowbee.io?
2. How to create a Flowbee.io account (Step-by-step signup)
3. What do I need before signing up?
4. WhatsApp Business vs Flowbee.io – What’s the difference?
5. Understanding Flowbee plans and pricing
6.How to Add a Credit Card in Meta to Pay for WhatsApp API

B. Connecting with Meta & Facebook (Step-by-Step)

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1. How to connect Flowbee with Meta Business Platform
2. How to set a display name for your WhatsApp number
3. How to create a Facebook Business Manager account
4. How to create a Facebook Business Portfolio
5. How to get your Business Manager verified
6. How to get the blue tick verification (Verified badge)
7. How to remove an existing WhatsApp Business number before connecting Flowbee

C. Your Flowbee Dashboard – A Guided Tour

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1. Dashboard Overview – Flowbee.io

D. Team Inbox – How to

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1. Team Inbox

E. Chat Flows – Your Auto-Reply Buddy

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1. How to create your first chat flow (with a real example)
2. How to use pre-built flows to save time
3.What is an E-Commerce chat flow & how to set one up

F. Managing Contacts & Customer Groups

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1. How to add your first contact manually
2. How to bulk import contacts using Excel
3. How to group your contacts
4. How to create a customer group (step-by-step)

G. Message Templates – Pre-Approved & Powerful

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1. How to create your first message template
2. How to edit or rebuild a template
3. How to use dynamic variables (like customer name)
4. Using special occasion-based templates (Holidays, Offers)
4. How to manage your media library in Meta

H. Broadcasts – Reach Everyone in One Click

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1. How to send a broadcast to bulk contacts
2. How to schedule a broadcast in advance
3. How to track broadcast analytics
5. How to use segmentation to send targeted messages

I. Managing Agents & Teams

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1. How to add a new Agent
2. How to create teams and Add members

J. Smart Automation Features

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1. Default auto-replies (Closed hours, No reply)
2. Keyword-triggered chat flows (Example: Offer → Starts flow)
3. Short links & QR codes: How to generate & use them

K. E-Commerce Features (Built Inside Flowbee!)

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1. How do I set up my WhatsApp E-Commerce store in Flowbee?
2. E-Commerce dashboard overview
3. How to create categories and add products
4. How to view and manage customer orders

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C. Your Flowbee Dashboard – A Guided Tour

C. Your Flowbee Dashboard – A Guided Tour

Show users how to navigate and use their tools!

1. Dashboard Overview – Flowbee.io

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