🛍️ WhatsApp E-commerce
Flowbee allows you to turn your WhatsApp into a complete e-commerce platform. You can showcase products, manage catalogs, and handle orders — all directly within WhatsApp conversations.
Customers can browse products, place orders, and complete interactions without leaving chat.
What is WhatsApp E-commerce?
WhatsApp E-commerce enables businesses to display their products inside WhatsApp and allow customers to interact, select, and purchase items through chat.
👉 It works like a mini online store inside WhatsApp.
Key Capabilities
- 📦 Display product catalog inside chat
- 🛒 Allow customers to browse and select products
- 📋 Manage categories and items
- 📍 Collect order details (location, time, etc.)
- 🤖 Automate order flow using chatbot
- 📊 Manage all orders from a dashboard
Catalog Setup
You can create and manage your product catalog in multiple ways:
🔗 Integration Options
Flowbee supports integration with:
- Shopify
- WooCommerce
- Google Sheets
👉 Sync your existing store directly
➕ Manual Setup
- Add products one by one
- Create categories
- Set price, description, and availability
Product Management
You can:
- Create categories
- Add / edit products
- Update pricing
- Manage availability (in stock / out of stock)
👉 Fully customizable like an e-commerce system
Customer Experience
Customers can:
- Browse categories
- View products
- Select items
- Place orders
👉 All directly inside WhatsApp
Order Management
Once a customer places an order:
- Order is captured automatically
- Available in dashboard
- Can track order status
Chatbot Integration
Flowbee allows you to automate order handling:
🤖 Order Flow Automation
After order placement, chatbot can:
- Confirm order
- Ask for delivery location
- Collect preferred time
- Provide payment options
- Share order summary
📦 Example Flow
- Customer selects product
- Order placed
- Chatbot triggers
- Collect:
- Location
- Delivery time
- Payment method
- Order confirmed
Why It Matters
- No need for separate website
- Faster buying experience
- Higher conversion rate
- Fully automated ordering system
- Centralized order management
Use Cases
- Restaurants (menu & ordering)
- Retail shops
- Grocery stores
- Service booking
- Online stores
Tips
- Keep product catalog updated
- Use categories for easy navigation
- Automate order confirmation via chatbot
- Provide clear pricing and details
Summary
Flowbee WhatsApp E-commerce allows you to sell products directly through chat. With catalog integration, order management, and chatbot automation, you can create a complete shopping experience inside WhatsApp.