Form Capabilities

📄 Multi-Page Forms

You can create forms with multiple screens/pages.

👉 Example flow:

• Page 1 → Basic Info
• Page 2 → Preferences
• Page 3 → Confirmation

🧩 Form Elements

Flowbee provides multiple input types:

📝 Text Fields

• Short Answer
• Paragraph

👉 For name, address, comments

🔘 Selection Fields

• Single Choice (Radio Button)
• Multiple Choice (Checkbox)
• Dropdown

👉 For selecting options

📅 Date & Time

• Date Picker

👉 For booking, appointments

🖼️ Image Upload

Allow users to upload images

👉 Use case:

• Document upload
• Proof submission

🏷️ Text Styling

You can structure content using:

• Large Heading
• Small Heading
• Caption
• Body Text

👉 Helps create professional forms

🔘 Opt-in Option

• Collect user consent

👉 Example:
“I agree to terms & conditions”

How to Create a Form

1. Go to Menu → Chatbot
2. Click on Form Design
3. Click New Form
4. Add fields and design your form
5. Save the form

Form Status (Draft → Publish)

• Newly created forms are saved as Draft
• Forms will not work until published

👉 To activate:

1. Open the form
2. Click Publish

How It Works

1. Chatbot triggers form
2. Form opens inside WhatsApp
3. User fills step-by-step
4. Data is captured
5. Flow continues

Data Handling

• All responses are stored
• Can be used as variables
• Can be sent to:
• APIs
• Google Sheets
• CRM

Reports & Export

Flowbee provides separate reporting for forms:

• View submissions
• Track responses
• Analyze data

👉 You can export data to Excel for further use

Eligibility & Usage Criteria

WhatsApp Forms are subject to Meta (WhatsApp) platform requirements.

👉 You can use Forms only if:

✅ Business Verified

Your Meta Business account is verified

✅ Messaging Limit Achieved

You have initiated 1000+ conversations

❌ If Not Eligible

• Form feature may not be available
• Forms may not work in chatbot

Why It Matters

• Structured data collection
• Better user experience
• Higher completion rate
• Reduces manual errors

Tips

• Keep forms short and clear
• Use multi-page for better UX
• Ask only required fields
• Use dropdowns for easy selection
• Always publish before using
• Test form inside chatbot

Common Issues

Form not showing in chatbot
→ Check if form is published

Form option not available
→ Check eligibility (verification / conversation limit)

Summary

WhatsApp Forms in Flowbee allow you to collect structured customer data directly inside chat. With multiple input types, multi-step flow, and built-in reporting, you can create powerful forms for registrations, bookings, and surveys — all within WhatsApp.